Clinical Manager Adolescent Behavioral Health

SUMMARY

The Clinical Manager directs nursing care and coordinates resources for a specified unit and performs administrative activities while providing leadership and support to staff. The Clinical Manager has 24-hour responsibility of one or more patient units for directing and coordinating resources for the delivery of care to the patients and families.

Brown University Health employees are expected to embrace Brown University Health's mission of Delivering health with care and successfully role model Brown University Health's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

• Ensure Accountability and Build Effective Teams
• Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

RESPONSIBILITIES

KEY ACCOUNTABILITIES

Areas of responsibility include:

• Patient Focus
• Human Resource Management
• Financial Management
• Departmental/Organizational Support
• Clinical Practice Management/Development
• Human Capital Development

Performance Improvement

Collaborates and supports the health care team in the delivery of quality, patient-focused care as evidenced by:

• Driving Patient Safety initiatives by reporting sentinel events, participating in root cause analysis, promoting evidenced based practices, and managing incident reporting. (AONE)
• Developing role definitions for staff consistent with scope of practice. (AONE)
• Analyzing data and identifying opportunities for improvement in patient care.
• Enhancing unit performance by encouraging education and implementation of new concepts and technology.
• Providing leadership in the development of policies, procedures, standards of care, and critical paths to promote a positive patient outcome.

Human Resource Management Skills

Facilitates and evaluates human capital to provide quality, cost-efficient patient care.

• Collaborates with interdisciplinary teams to foster staff development.
• Identifies and resolves nursing care conflicts related to the unit.
• Facilitates staff meetings that engage staff members on topics and issues that are important to the unit's success.
• Provides support, coaching, and professional growth to the Assistant Clinical Manager for leadership development.
• Has oversight to staff evaluations and developmental goals.
• Identifies staff educational needs and works with the Assistant Clinical Manager and the leadership triad to promote continuing education and lifelong learning.
• Leads the development of the credentialing process and assesses compliance with unit standards.
• Demonstrates respect for Rhode Island Hospital policies, procedures, union contracts, and standards of professional nursing practice.
• Has an active role in staff recruitment and retention through off-shift presence as well as interviewing candidates using the right fit model.
• Conducts disciplinary action consistent with Rhode Island Hospital Policies.

Financial Management Core Behaviors

Effectively utilizes resources to provide cost-efficient delivery of high-quality services:

• Encourages financial conscientious staff with stimulation to participate in the development of cost-effective ideas and plans.
• Monitors staff compliance to schedule through weekly payroll.
• Creates and monitors the budget.
• Forecasts future revenue and expenses.
• Utilizes a creative staffing matrix to maximize staff productivity and eliminate waste.
• Conducts ongoing evaluation of productivity.

Departmental/Organizational Support

Responsible to the organizational plan for development of short and long-term goals as evidenced by:

• Collaborates with the Director to provide scheduled off-shift managerial coverage that will promote and achieve those goals set forth by both the hospital and the organization.
• Directing and supervising unit staff for all shifts.
• Identifying and resolving nursing care conflicts and problems related to the unit.
• Communicating the status of unit operations, activities, and issues to the Director.
• Participating in unit management meetings and recommending fiscal/patient care objectives, standards, and goals.
• Engaging in Shared Decision making that supports a just culture and shared governance.
• Collaborating with nursing faculty to facilitate students to meet educational needs.
• Participating in the formation of policy, procedures, and standards.
• Influencing the practice of nursing through participation in professional organizations.

Leadership Core Behaviors

To ensure the highest standards of patient-focused care, the Clinical Manager will assist in the advancement of team participation by assisting the health care team to achieve and maintain clinical excellence:

• Adheres and is compliant with the basic Clinical Manager Competencies.
• Aids in their team's personal and professional growth through education advancement, continuing education, and career planning. (AONE)
• Practices ethical behavior within the nursing standards and scope of practice, contingent with the C.A.R.E. Values of the institution.
• Remains current on the latest concepts, techniques, and methods relative to areas of responsibility.
• Performance Management: Complete oversight of employee reviews as well as any competencies and credentials needed to care for patients.
• Collaborates with the health care team to foster communication with patients and family members.
• Facilitates positive patient outcomes and discharge planning using the professional practice model and evidenced based practice.
• Participates in professional organization(s).

PERFORMANCE STANDARDS

• In collaboration with Director, create and manage a strategic plan that aligns with the organization's Mission, Vision, and Values.
• Ensures compliance with departmental and regulatory standards e.g., AORN, The Joint Commission, and CMS.
• Achieve Certification in an appropriate field or specialty.
• Promote interdepartmental Communication (AONE).
• Assignment of staff to projects/committees to support department strategic and quality plans and follows through to ensure completion.
• Investigates and documents concerns regarding personnel.
• Counsels staff when requested and implements disciplinary steps when appropriate. Has input into and/or hires/terminates staff; performs performance reviews for all ancillary staff and has input into clinical staff evaluations.
• Management Commitment is visible, accessible, and credible and builds positive working relationships.

MINIMUM QUALIFICATIONS

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

QUALIFICATIONS-EDUCATION

Must have current licensure to practice as a Registered Nurse in the State of Rhode Island. Bachelor of Science in Nursing is required and a Master of Science in Nursing or related field is required. Consideration will be given to candidates currently enrolled in a Master’s program.

QUALIFICATIONS-EXPERIENCE

Minimum of 3 years of leadership experience with demonstrated clinical and management skills. Maintains mandatory skills; remains current in practice and technology.

Pay Range

$105,705.60 - $211,369.60

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

M-F 8-5pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

Yes

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.