Surgical Coordinator

SUMMARY: This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Scheduling Coordinator must schedule office-based and hospital procedures consistent with the patient’s diagnosis and procedure request. Also requires excellent customer service skills with patients and employees. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy in a busy practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: • Coordinating procedures with other departments/providers • Obtaining necessary authorizations and referrals • Tracking charge entry for surgical procedures • Setting up pre-operative appointments and tests for patients • Sending pre-surgical correspondence and confirmations to patients • Assisting other administrative staff as needed, with scheduling appointments, preparing charts, etc. • Greeting registering and directing patients • Answering telephones and taking detailed messages for physicians, physician assistants and/or medical assistants • Data entry of patient’s information, insurance referring physician and PCP information • Verifying insurance eligibility • Scheduling / rescheduling appointments, scheduling follow-ups, testing, labs, etc. • Copayment entry, sending no show letters to patients • Scanning medical records into the electronic health record • Order and track office supply inventory • Interfaces with appropriate MINIMUM QUALIFICATIONS: Education, Experience, Licensure, Technical, Other table border=1 cellspacing=0 cellpadding=0 tbodytr td width=440 valign=top • High School Diploma or equivalent required, 2-4 year degree preferred • 3-5 years of health care experience preferred • Some travel may be required within the market

Pay Range:

$18.66-$30.77

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

1345 Boston Providence Highway - 1345 Boston Providence Highway Norwood, Massachusetts 02062

Work Type:

M-F 8-5

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

Yes