Staffing Specialist

Following established criteria reviews nursing department staffing to ensure that all work shifts are filled/covered. Arranges coverage to the extent possible utilizing existing and potential resources assuring cost-effective solutions and appropriate staffing ratios are maintained.

Understands nursing department staffing policies and guidelines.

Utilizes the computerized scheduling system and manual reports to track schedule and record staff assignments and attendance activities. Updates employee information e.g. address hours skill certifications etc. changes verifies and retrieves data and generates a variety of management reports in the computerized resource management system.

Awards extra shifts based on guidelines in the computerized scheduling system.

Collaborates closely with stakeholders to assist with managing payroll activities.

Communicates with various nurse leaders (Nursing Supervisors Directors Clinical Managers Assistant Clinical Managers) to determine whether additional staffing is required and to communicate issues needing intervention. Confers with nursing managers concerning per-diem and/or float qualification requirements.

Ensures that department�s scope of services strives to meet the needs and expectations of internal and external customers.

Demonstrates flexibility and innovation to facilitate the changes required to improve operations enhance revenue effectiveness productivity responsiveness and other key indicators.

Demonstrates ability to respond to and provide direction on changing workload during crisis and emergency situations.

Exhibits effective decision-making skills.

Monitors staffing to ensure the optimal use of scheduled time and overtime for maximum productivity.

Assists with cost containment by encouraging use of benefit time during periods of low census and/or low workload.

Ensures the security and confidential treatment of sensitive and private information.

Reconciles revenue charges for nursing department and provides follow up with nursing leadership.

Controls timely and appropriate flow of information throughout the department and the organization; keeps stakeholders informed. 

A level of knowledge generally obtained through completion of high school or General Equivalency Diploma.

 Ability to handle stressful situations and multiple demands in an effective manner and demonstrate organizational and problem-solving skills. 

Excellent communication and customer service skills 

Able to multi-task to perform a variety of complex clerical duties.

Organizational skills to maintain departmental files records and statistical data.

Familiarity with personal computer and mainframe-based system applications.

Proficient typing and computer keyboard skills.

Interpersonal skills to effectively interact with a variety of hospital personnel. 

Organizational and analytical ability to arrange schedule considering multiple criteria and priorities.

EXPERIENCE:

2-3 years job-related experience preferred to be familiar with most if not all departmental operations as well as the regulations associated with specialized functions.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Fast-paced office environment with urgent conditions associated with addressing nursing department staffing schedule changes.

Must be able to perform frequent fine motor skills.

INDEPENDENT ACTION:

Follows established policies and procedures under general supervision. Refers specific complex problems to the supervisor when clarification of departmental policies and procedures is required.

SUPERVISORY RESPONSIBILITY:

None.