Medical Assistant - Pawtucket

SUMMARY

The Medical Assistant provides support to Gateway’s Children’s Services, Adult General Outpatient, and Substance Use Services Divisions under the umbrella of Gateway’s CCBHC Services and with supervision from the Nurse Supervisor/Trainer. The position’s primary function is to promote the overall psychiatric and physical health of the populations served through coordination of care with primary and specialty care providers and communication with families, monitoring targeted health indicators and primary care screenings.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

Assists with direct patient care procedures and related tasks such as:

• Lab tracking and data entry
• Document management
• Obtaining patient histories and vital signs
• Verifying medication lists
• Preparing charts and pre-visit planning

Schedules patient appointments and follow-up tests taking into consideration medical concerns and patient circumstances as desired. Supporting clients as they come into the clinic to check vital signs, height, and weight and inputting the data into the electronic medical record. Completes screenings using standardized tools to collect information on social determinants of health regarding:

• Transportation
• Housing stability
• Utilities
• Food insecurity
• Domestic violence
• Tobacco use
• Alcohol use

Provides resources to clients as needed based on information collected on the social determinants of health. Assists client/family in scheduling appointments and lab work, relaying details to the client, and assisting with arranging transportation if needed. Monitors Hospital Log information daily and inputs data into the medical record. Maintains detailed, accurate, and timely documentation in the medical record. Communicates information to the care team in a timely manner. Attends supervision, agency, and team staff meetings as scheduled. Engages in training on evidence-based practice models specific to their assigned population, including motivational interviewing, implementing learned skills in daily interventions. Follows agency policies and standards for client rights and confidentiality. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

QUALIFICATION REQUIREMENTS:

• Certified Medical Assistant and/or Certified Clinical Medical Assistant required.
• Basic Life Support Certification required.
• Minimum of 1 year experience, preferably working with individuals with behavioral health conditions.

NECESSARY SPECIAL REQUIREMENTS:

• Valid driver’s license and use of car to complete major functions of the job.
• Automobile liability insurance coverage for the vehicle being used in accordance with Center requirements.
• CPR training within 30 working days of employment and maintained annually.

JOB KNOWLEDGE, SKILL, AND ABILITY:

• Understanding of mental health and substance use diagnoses.
• Understanding of family systems model of care.
• Knowledge of community resources.
• Familiarity with screening/assessment tools and evidence-based practices relevant to the position.
• Oral and written communication skills at a proficient level, ensuring effective and professional communication.

SUPERVISORY RESPONSIBILITY:

None

Pay Range

$18.13-$29.90

Location

Gateway Healthcare Inc. - 101 Bacon Street Pawtucket, Rhode Island 02860

Work Type

Monday-Friday Days

Work Shift

Day

Daily Hours

8 hours

Driving Required

Yes

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.