Behavioral Health Program Manager

Summary:

Reporting to the Director of Clinical Transformation the Behavioral Health Program Manager manages the Adult and Pediatric Behavioral Health and Community Health programs and coordinates and develops behavioral health care services that improve the quality of care and health of Brown Health Medical Group Primary Care patients.

Responsibilities:

Brown University Health employees are expected to successfully role model the organization�s values of Compassion Accountability Respect and Excellence as these guide our everyday actions with patients customers and one another.

Designs implements and expands comprehensive behavioral health and community health services using quality standards training monitoring and feedback that is consistent with Brown Health Medical Group Primary Care strategic vision.

 Develop and analyze Brown Health Medical Group Primary Care�s outcomes data and develop plans to improve performance as it relates to contracts and other quality initiatives

 Hires trains develops and evaluates adult behavioral health and community health team members.

 Oversees daily workflows weekly reports and team huddles for members of the behavioral health team including primary care social workers community resource coordinators and behavioral health navigators

 Compile and analyze program data involving the performance and outcomes of the Behavioral Health Program

Coordinate behavioral health integration into cross-departmental workflows and programs including the Accountable Entity and Remote Patient Monitoring programs

 Develop establish and maintain partnerships with external behavioral health and community-based organizations

Ensure continuity of care through different systems of care with an emphasis on behavioral health care coordination

 Collaborate with primary care providers patients and members of the healthcare team including required healthcare services outside of Brown Health Medical Group Primary Care

Works effectively with external stakeholders (e.g. payers government agencies community partners) as needed to share data collaborate or otherwise represent the interests of the company

Performs other job-related duties as assigned

Other information:

EDUCATION:

Master's degree in mental health-related field

RI Licensed Independent Clinical Social Worker LICSW) required

EXPERIENCE:

Minimum of 5 years experience in healthcare leadership with prior experience working as a behavioral health clinician in a medical setting such as a primary care office or hospital-based setting

Prior experience working as a behavioral health clinician in a medical setting such as a primary care office or hospital-based setting

Excellent interpersonal skills and ability to work with and through others to achieve results

Ability to participate in ongoing quality assurance and improvement processes

Ability to communicate compassion while maintaining equanimity

Ability to work collaboratively with a wide range of internal and external stakeholders

Ability to work both on a team and independently with the ability to self-direct

Advanced proficiency with computer programs and other technology (i.e. Medical Record Microsoft Word Excel and Access and Web-based applications)

Possess strong work ethic and dedication to the well-being of patients and families

Ability to manage crises and/or support staff in crises up to and including life-threatening situations

Ability to triage effectively every day as well as in high-stress situations while maintaining equanimity

SUPERVISORY RESPONSIBILITY:

Supervises up to 15 FTEs

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown Health Medical Group Primary Care USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union