Case Worker Outreach

SUMMARY

Responsible for coordinating the exchange of pertinent clinical and medical information between the admitting psychiatric facility or prison facility and the current GHI treatment program as well as other relevant involved parties. Short-term casework will also be provided on an as needed basis while long term or alternate treatment is being arranged. Conduct substance abuse treatment with clients in need according to the 12 core functions of substance abuse counseling as defined by the ICRC. This position will have duties and responsibilities in both the Pawtucket (103 Bacon St.) and the Johnston (1443 Hartford Avenue) offices. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

MAIN DUTIES AND RESPONSIBILITIES:

• Assess and monitor consumers while inpatient at a psychiatric facility or incarcerated.
• Conduct a mental status exam and risk assessment in preparation for discharge.
• Assess the consumers response to inpatient care and discusses the results with the appropriate Hospital and Center staff.
• Recommend treatment and disposition based on facts and data gathered in the clinical assessment.
• Conduct and document screening assessment of new or readmitted consumers for presentation and review at ES disposition meetings.
• Conduct record reviews to establish behavior patterns of long term inpatient consumers and recommends alternative placements when appropriate.
• Coordinate and monitor treatment services for all assigned cases.
• Provide hospital staff with comprehensive history of patient including past hospitalizations and past and current treatment plan.
• Communicate to hospital staff the recommendations of the GHI treatment program and psychiatrist and reports on the response of the hospital staff to the Gateway treatment.
• Participate in treatment plan meetings and difficult case conferences.
• Obtain release of information from patients to gather past treatment history in an effort to conduct an accurate assessment and diagnosis and to facilitate the coordination of appointments and/or referrals.
• Coordinate and arrange treatment and services with other agencies and appropriate resources.
• Coordinate discharge plans and services for clients returning to the community and ensures that they are carried out in a timely manner as identified in their plan of treatment.
• Attend and act as a witness at Civil Court on behalf of the consumer and/or treatment team. Facilitate information and preparation for Civil Court as needed.
• Coordinate all applications for long term care.
• Provide short term casework and support to the consumer and their family while longer term services are secured.
• Assist clients who do not meet criteria for admission to Gateway for necessary referrals.
• Coordinate services for clients returning to the community, including intake, follow up psychiatric appointments, casework services, transportation and referrals for psychiatric rehabilitation.
• Identify, recommend and consult regarding referral alternatives for consumers who do not meet criteria for admission to Gateway.
• Ensure responsibility is assigned to all aspects of the discharge plan.
• Provide all necessary information to staff upon discharge.
• Ensure prison medical record is available as well as probation or parole status.
• Obtain proper insurance authorizations from care managers as needed in securing treatment appointments upon discharge.
• Ensure documentation compliance with licensure, contract and GHI guidelines.
• Obtain proper insurance authorization as appropriate for discharge.
• Ensure correct information transfer from hospital to Gateway.
• Document all inpatient admissions according to hospital tracking procedure.
• Represent GHI at community agency meetings and ensure flow of information.
• Actively discuss and monitor the status of Hospital admissions with hospital staff.
• Work cooperatively with care managers of insurance providers.
• Provide psychoeducational services to clients and their families/significant others, based on modality, frequency, participant and location specifications prescribed in the individual treatment plan. Services will include provision of information regarding mental illness, alcohol and substance abuse, effective parenting, behavior management as well as support groups for caregivers of individuals with behavioral health issues.
• Educate consumers and their families on recommended program.
• Educate consumers and their families on how to access the GHI Emergency Services department in the event there is the need.
• Provide education to outside agencies as necessary regarding GHI services.
• Act as backup liaison to Gateway Emergency Services and ES screenings teams at Pawtucket and Johnston sites.
• Schedule duties in coordination with other ES clinicians and modify work schedule as needed to ensure that the department is responsive to the consumer's needs.
• Attend all necessary meetings.
• Perform data collection as needed.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

QUALIFICATION REQUIREMENTS:

• Associate's degree, required.
• Bachelor's degree, preferred.
• Two years direct experience treating persons with severe mental illness.

JOB KNOWLEDGE, SKILL, AND ABILITY:

• Read, analyze, interpret professional journals, policy and procedures and governmental regulations.
• Clearly and cogently document clinical information in accordance with Gateway policy and procedure.
• Write reports and general correspondence.
• Effectively present information and respond to questions from professionals, managers, clients, family members and the general public.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
• Analyze client and system information, evaluate staff, identify problems, establish facts, draw valid conclusions, develop options and strategies for resolving problems, monitor implementation and evaluate the problem solving process for effectiveness.
• Ability to successfully complete all required training and certifications.
• Oral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator.

Pay Range

$19.97-$32.96

Location

GHI-Charlestown-4705 Old Post Road - 4705 Old Post Rd. Charlestown, Rhode Island 02813

Work Type

M-F 8:00 am-4:30 pm, rotating weekend/holiday coverage 2-3x/year

Work Shift

Day

Daily Hours

8 hours

Driving Required

Yes

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.