Document Management Associate
- Job ID: JR-100625
- Entity: Brown University Health
- Location Name: Corporate Headquarters
- City, State: Providence, RI
- Work Type: FULL TIME
- Hours Per Week: 40
- Shift: Day
- Posted Date: 3/13/2026
SUMMARY
Responsible for filing patient documents within the Electronic Medical Record (EMR) in a timely and accurate manner. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
RESPONSIBILITIES
- Retrieves documents from the Fax Inbox and files in the appropriate patient’s EMR
- Ensures assigned offices’ inbox(es) are within standard protocols of timeliness, accuracy, and volume
- Completes structured data fields for required documents associated with Quality Measures
- Provides timely and accurate reports of daily productivity logs to the Lead Document Management Associate
- Uploads documents from scanning and provider to provider electronic exchange within the EMR
- Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy
- Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical, and financial information
- Performs other job-related duties as assigned
MINIMUM QUALIFICATIONS
Education and Experience
- High School Diploma or equivalent
- 1-2 years’ experience working in a medical office setting with medical documents
- Experience working with an EMR
Knowledge, Skills and Ability
- Ability to work both on a team and independently
- Proficient computer skills including typing
- Detail and process oriented with a focus on efficiency
- Knowledge of medical terminology
- Familiar with data entry tools, including electronic medical records
- Strong time management skills
- Ability to be flexible with work assignments to meet the needs of the department
- Proficient in Microsoft Office Suite including Excel, Word, and Outlook
Physical Effort and Dexterity
- Sit and stand for prolonged periods of time
- Work and move among all departments of Brown Health Medical Group Primary Care group
- Excellent hand/eye coordination
- Lift up to 15 pounds
- Manual dexterity to operate personal computers and standard office machines and equipment as it pertains to one’s position
Visual Acuity, Hearing and Speaking
- To transfer information from paper to computer, from computer to computer, and to communicate in person and on the telephone
Pay Range
$18.13-$29.90
Location
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903
Work Type
M-F 7:30 - 4:00
Work Shift
Day
Daily Hours
8 hours
Driving Required
Yes
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.