Imaging Service Coordinator

SUMMARY

The Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks to increase departmental efficiency, accuracy, and safety. This position acts as the liaison between radiologists and ordering providers, ensures STAT outpatient imaging exams are scheduled timely without barriers, and closed loop communication of actionable findings. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers, and one another. Responsibilities include:

• Tracking, reporting, and communicating radiologic findings meeting criteria and recommendations to ordering providers
• Daily review of exams changed due to protocol updates and obtaining new orders and prior authorization as needed
• Approving add-on imaging studies using predetermined criteria as specified by the respective subspecialty sections
• Relaying technical issues to IT as directed by Radiologists
• Supporting Radiologists with interdepartmental and external communication, coordinating dialogue between providers, retrieval of necessary documents for report addendums, and other administrative tasks
• Triage Reading Room phone calls; transferring calls to the appropriate extension, and documenting and distributing messages to and from Radiologists
• Pre-screening and confirming appointments for exams as needed and communicating conflicts/contraindications to the modality lead/manager
• Reviewing and ensuring accuracy of imaging templates
• Reviewing modality schedules for conflicts
• Performing other duties as assigned

MINIMUM QUALIFICATIONS

EDUCATION: Associate’s degree preferred

EXPERIENCE: Two or more years of administrative healthcare experience or related required. Prior experience with Epic strongly preferred.

SUPERVISORY RESPONSIBILITY: None

PAY RANGE

$19.03-$31.39

LOCATION

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

WORK TYPE

M-F 7:30a-4:00pm

WORK SHIFT

Day

DAILY HOURS

8 hours

DRIVING REQUIRED

No

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.