Manager, Loss Prevention

SUMMARY

Under the general supervision of the Director, Loss Prevention, the Manager, Loss is responsible for evaluating the potential for loss and risk exposures for indemnified parties. The Manager, Loss Prevention is responsible for the management of the Loss Prevention Risk Management Specialists. Loss Prevention management includes but is not limited to hospitals, providers, office practices, property, and auto liability. The Manager, Loss Prevention is responsible for assisting in the development and implementation of system-wide programming to mitigate potential losses and risk exposures. The Manager, Loss Prevention will collaborate with education vendors, providers, and senior leadership. The Manager, Loss Prevention will provide risk management support to our indemnified providers and practices.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence, as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

• Ensure Accountability and Build Effective Teams
• Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

RESPONSIBILITIES

• Uses various internal and external data sources, including Brown University Health, local, regional, and national professional liability experience data to identify potential areas of risk.
• Supervise the completion of office practice assessments. Gathers, organizes, and reviews information on clinical activities performed by practitioners covered.
• Communicates relevant information efficiently to providers and practice managers. Collaborate with the Insurance and Business Operation department to provide Loss Prevention guidance and activities identified by the underwriting team.
• Supervises and produces a variety of analyses in assessing potential risk. Information may be abstracted and summarized from surveys, questionnaires, loss ratios, trends, office practice assessments, or by other means, including as appropriate, information gathering interviews.
• Proactively reviews and analyzes claims and adverse actions brought against Brown University Health affiliates and indemnified practitioners. Analyzes processes to minimize risk of adverse patient outcome and/or litigation. Identifies potential root causes, trends, and areas of potential risk.
• Identifies opportunities for quality improvement. Facilitates resolution of these risks by working collaboratively with affiliate-based staff. Uses various internal and external data sources, including Brown University Health, local, regional, and national claims data to identify potential areas of risk.
• Develops and presents educational programs to covered individuals, management, and a variety of other audiences that support patient safety initiatives, mitigate reoccurrence, and minimize financial and legal exposures to the system.
• Manages other loss prevention and clinical risk management activities as required. Provides risk management support for physician practices covered by the Brown University Health Malpractice Plan. Maintains expertise in physician office-related regulatory and risk issues.
• Supervises the Loss Prevention Risk Management Specialist who contributes written materials related to loss prevention to various Brown University Health publications and prepares other educational documents.
• Supervises the Loss Prevention Risk Management Specialist who serves as the webmaster for the Department for development, design, and maintenance of its intranet and internet sites. Serves as liaison for the risk management education vendors.
• Supervises the Loss Prevention Risk Management Specialist who serves as the facilitator of the LRS Grant Program.
• Supervises evaluation of potential risk for various volunteer activities, sponsored camps, and Brown University Health events in collaboration with Insurance and Business Operations. Supervises the collection and analysis of departmental data for the purposes of presentation, process improvement, and risk mitigation.
• Assists with the management of the Loss Prevention Program for the malpractice coverage awards. Supervises the coding fidelity for all claims, reports new claims activity as applicable, and trends claims loss prevention activity.

MINIMUM QUALIFICATIONS

• BASIC KNOWLEDGE: A Master’s degree in Nursing, preferred. A degree in a related healthcare-related field considered.
• Experience in hospital-based nursing leadership, patient safety, risk management, and/or loss prevention strongly preferred. Professional level of experience operating business applications with emphasis on database, spreadsheet, and presentation applications in Microsoft Office required.
• A demonstrated mastery of statistical and other quantitative analytics preferred.
• At least five years’ experience in a hospital environment. Evidence of ability to prioritize and communicate effectively required.
• Evidence of highly developed platform presentation skills with effective interpersonal skills is required. The role requires the ability to adjust workflows in real time.
• The ability to apply critical thinking and event escalation skills to prioritize the daily workflow. Loss Prevention issues often delve into the unknown; therefore, the role requires an inquisitive, investigative nature.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work is most often performed in an office environment requiring extended periods of sitting, standing, and/or walking with travel to any Brown University Health campus or facility as well as medical practitioners' offices/facilities.

INDEPENDENT ACTION

Performs independently within Lifespan Risk Services, while working closely with the support of those responsible for Loss Prevention, Risk Management, Claims Management, and Insurance/Business Operations.

SUPERVISORY RESPONSIBILITY

Supervises 1 FTE

Pay Range

$105,019.20 - $173,264.00

Location

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type

8-4:30

Work Shift

Day

Daily Hours

8 hours

Driving Required

No

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.