Medical Assistant - Providence

Position Summary

Under the supervision of the Ambulatory Clinical Manager, Practice Manager, or assigned leadership—and in collaboration with a Licensed Independent Practitioner—this role supports clinical and administrative functions in an ambulatory care setting. The position delivers patient- and family-centered care across all age groups, ensuring services align with organizational standards, policies, and values.

This role emphasizes quality, efficiency, and coordination of care while promoting a positive patient experience. Responsibilities include pre-visit planning, patient intake, clinical support, documentation in the electronic medical record (EMR), and follow-up care coordination. The position also supports operational workflows, maintains patient confidentiality, and contributes to a collaborative, team-based environment.

Employees are expected to model organizational values—Compassion, Accountability, Respect, and Excellence—and demonstrate key success factors such as building trust, valuing diversity, and focusing on patient and community needs.

Key Responsibilities

• Support daily clinical and administrative operations in an ambulatory setting
• Perform patient intake, including vital signs, histories, and documentation in EMR
• Coordinate patient flow, scheduling, referrals, and authorizations
• Assist providers with exams and procedures using proper techniques
• Perform basic clinical tests (e.g., EKG, glucose, urinalysis, rapid tests)
• Administer vaccines and support follow-up care and lab tracking
• Ensure accurate patient records, billing information, and financial processes
• Maintain exam room cleanliness, equipment readiness, and supply inventory
• Provide patient education and support care coordination
• Uphold safety, infection control, and confidentiality standards

Minimum Qualifications

• High school diploma or equivalent
• Basic Life Support (BLS) certification required
• Medical Assistant certification REQUIRED
• 3+ years of relevant clinical experience or completion of a formal MA program
• Strong communication, organizational, and teamwork skills

Pay Range

$18.13-$29.90

Location

Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903

Work Type

8a-8p

Work Shift

Day

Daily Hours

12 hours

Driving Required

No

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.