Medical Engineering Data Coordinator

SUMMARY

Under general supervision, the Medical Engineering Data Coordinator reports to the Medical Engineering Manager/Vendor Services. The coordinator processes data, identifies system issues, and assists in the maintenance of the Medical Engineering database system.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

RESPONSIBILITIES

• Answer each phone call using organization protocol.
• Answer phone continuously and appropriately handle calls to satisfy caller’s needs.
• Speak knowledgeably of all available services in response to inquiries to assure customer satisfaction and appropriate coordination of services.
• Ensure receipt and recording of all vendor service reports received by service vendors.
• Analyze service reports sent by vendors for accuracy, identify errors, and resolve all errors.
• Prepare and review vendor reports designed to validate data and provide trending information for analysis by others.
• Perform special intra-departmental projects as needed.
• Prepare related spreadsheets and databases needed for analyses.
• Access various information resources to search for data and develop reports.
• Request special report runs and modify report specifications as needed to meet user needs.
• Responsible for the coordination of all data entry, data validation, and database enhancement solutions.
• Responsible for maintaining departmental files per accreditation and/or documentation requirements.
• Responsible for generating hard copy purchase orders to vendors for onsite services repairs and replacement parts requests for in-house service technicians.
• Review information and data submitted to the department for accuracy and compliance with accreditation requirements prior to entering the departmental database.
• Regularly review department email box to ensure that all vendor services reports are current and documented in a timely manner.
• Communicate promptly to manager any discrepancies in data.
• Recommend methods to monitor, update, and assess quality of data available for reporting needs.
• Alert manager of data inconsistencies.
• Collect data necessary for preparation of reports to support hospital and JCAHO and CMS and all other regulatory agencies for accreditation.
• Maintain quality assurance and safety in accordance with established hospital department policies, procedures, and objectives.
• May participate in the orientation of new data coordinator employees to the Department by explaining procedures and providing assistance as necessary.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

• Equivalent to a high school diploma or equivalent.
• Minimum 2 years of relevant experience, or the equivalent combination of data management education and demonstrated proficiency in MS Word, MS Excel, and MS Access database applications.
• Experience in a hospital setting strongly preferred.
• Ability to work in a fast-paced environment.
• Customer service oriented.
• Analytical ability to locate, research, and resolve errors and problems independently.
• Ability to organize and prioritize tasks from a wide variety of sources.
• Attention to detail.
• Ability to effectively communicate both orally and in writing.
• Incumbent functions independently within a broad scope of department policies and practices; generally refers specific problems to manager only where clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY

None.

Pay Range

$24.98-$26.08

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

6:00am-2:30pm

Work Shift

Day

Driving Required

Yes

Union

International Brotherhood Teamsters

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.