Mgr PFS
- Job ID: 78933
- Entity: Brown University Health
- Location Name: Brown University Health Corporate Services
- City, State: Providence, RI
- Work Type: FULL TIME
- Hours Per Week: 40.00
- Shift: Day
- Posted Date: 7/25/2025
Summary: Reporting to the Director the
Manager plans and manages the key functions of billing. Oversees the daily
activities of the revenue cycle staff for Patient Financial Services. Key
responsibility is to ensure timely and compliant billing of all Brown University Health
claims.
Responsibilities: Consistently applies the Regularly collaborates with In conjunction with Senior Hires coaches and motivates Effects consistent application of Assists with development of all Develops processes and procedures Identifies the need for education Responsible for establishing Plays a significant role in Assists in design implementation Improves the operational systems Stays abreast of industry Promotes a team-oriented Serves as a resource to staff Performs other duties as WORK LOCATIONS/EXPECTIONS: After orientation at the � Full � Full � Part Schedules must be approved in
corporate values of respect honesty and fairness and the constant pursuit of
excellence in improving the health status of the people of the region through
the provision of customer-friendly geographically accessible and high-value
services within the environment of a comprehensive integrated academic health
system. Responsible for knowing and acting in accordance with the principles of
the Brown University Health Corporate Compliance Program and Code of Conduct.
Director and Senior Management in development and implementation of short and
long term administrative objectives and action plans of the department.
Management as appropriate:
team; determines appropriate and effective performance metrics and staff
requirements for the department to run with efficiency accuracy and
outstanding customer service. Implements and monitors staff productivity and
service performance metrics. Oversees and manages the daily performance of
billing staff
personnel policies and employee relations' activities as they pertain to
staff. Consult with personnel
representatives as needed to facilitate optimum results. Develops and implements department's
administrative support policies and procedures.
the department's priorities procedures and policies for Brown University Health.
for the efficient and successful flow of interdependent information between the
billing team other teams within patient financial services and teams outside
of patient financial services.
and/or feedback to practice providers and staff and helps develop processes and
educational materials.
policies relating to the revenue cycle.
long-term planning including initiatives geared toward operational excellence.
and optimization of billing system making recommendations for changes as
necessary.
processes and policies in support of organizations mission specifically in
support of better management reporting information flow and management
business process and organizational planning.
changes educates staff on these changes and updates other members of the team
as appropriate.
environment that fosters effective collaboration within and outside of the
department.
members on all billing issues and responds to inquiries as necessary.
assigned.
Corporate facilities work is performed based on the following options approved
by management and with adherence to a signed telecommuting work agreement and
Patient Financial Services Remote Access Policy and Procedure..
time schedule worked in office
time schedule worked in a dedicated space in the home
time schedule in office and in a dedicated space within the home
advance by management who will allow for flexibility that does not interfere
with the ability to accomplish all job functions within the said schedule. Staff are required to participate in
scheduled meetings and be available to management throughout their scheduled
hours. Staff must be signed into Microsoft
Teams during their entire shift and communicate with Supervisor as directed.
Other information: BASIC KNOWLEDGE: Associate�s Degree in Business Certification in procedural EXPERIENCE: Minimum of 5 years related Epic experience highly desired. Broad knowledge in business High level of organizational and Managerial skills to develop and WORK ENVIRONMENT AND PHYSICAL Work is performed in a typical INDEPENDENT ACTION: Incumbent acts independently and SUPERVISORY RESPONSIBILITY: Supervises up to 50 FTEs.
Medical Billing or equivalent experience.
Bachelor's degree or equivalent work experience with demonstrated
results.
coding (preferably CPC).
experience and/or training and 2 years related management experience with
experience within a large integrated healthcare delivery system preferred.
administration finance and healthcare administration. Thorough knowledge of
third party commercial and governmental billing.
interpersonal skills to interact with Senior Management on matters having
multiple and varying impact on department financial objectives and to respond
effectively to competing needs for resources.
supervise department support staff.
REQUIREMENTS:
office environment requiring extended periods of sitting standing and walking.
in accordance with policies and procedures referring unusual problems to the
Director.
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: Brown University Health Corporate Services USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
