PFS Research Specialist

SUMMARY

Under general supervision of the Receivables Manager, performs a variety of duties related to analysis of recording, processing, and posting of cash and researching of unapplied funds to the accounts receivable system for Brown University Health and all affiliates. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

Develops research methodologies, procedures and tools for credit resolution and payment issues.

Develops and recommends tools to identify erroneous or questionable cash payments.

Identifies cash application user errors, 835 files issues that result in incorrect account balances and credits.

Responsible for reviewing, researching and resolving multiple Professional credit WQ’s and clearing accounts.

Researches missing payment information which may require contacting payers or outside vendors.

Trains and assists users with basic primary research protocols in the Practice Management System.

Contacts providers, payers, banks, etc. to verify and reconcile payment data with the Brown University Health Accounts Receivables system.

Analyzes and resolves credits and recommends modifications to processes.

Monitors and maintains multiple Unapplied Cash Accounts, verifies, reconciles and documents activity.

Participates and assists in internal/external audits providing requested information in regard to reconciliation and documentation of activity in unapplied cash accounts.

Maintains procedure manual and updates when warranted.

Assists external departments with requests for identification and resolution of unidentified cash, which may require extensive and exhaustive research techniques.

Participates in internal meetings and other meetings with outside departments and payers as required.

Other projects, duties assigned as needed.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE: Equivalent to an Associate’s degree in Accounting or a related field. Requires proficient knowledge of PC, Internet and software applications.

EXPERIENCE: Three years of Full Revenue Cycle experience, Accounting experience, including good knowledge of research methods. Strong communication and interpersonal skills.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in an automated office environment.

INDEPENDENT ACTION: Incumbent functions independently within scope of department policies and practices; refers specific problems to manager only when clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY: None.

PAY RANGE

$20.96-$34.61

LOCATION

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

WORK TYPE

7:00 am - 3:30 pm

WORK SHIFT

Day

DAILY HOURS

8 hours

DRIVING REQUIRED

No

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.