Pre- Registration Specialist
- Job ID: 78323
- Entity: Brown University Health
- Location Name: Brown University Health Corporate Services
- City, State: Providence, RI
- Work Type: FULL TIME
- Hours Per Week: 40.00
- Shift: Day
- Posted Date: 7/10/2025
Summary: The Pre-registration Specialist is responsible for ensuring
accurate and timely pre-registration of patients for scheduled services. This
role includes generating estimates communicating with patients regarding their
financial obligations securing pre-service payments or establishing payment
arrangements and ensuring all demographic and insurance information is
accurate. The Pre-registration Representative/Specialist plays a critical part
in optimizing financial outcomes and enhancing patient experience through
effective communication and financial counseling.
Responsibilities: Pre-registration & Verification - Complete pre-registration for scheduled services ensuring - Verify patient insurance coverage and eligibility prior to - Ensure all demographic and insurance information is Financial Analytics & Patient Interaction - Generate accurate cost estimates for scheduled services - Communicate with patients regarding their financial - Secure pre-service payments or establish payment - Provide clear and empathetic financial counseling to - Interact with patients to address any questions or Documentation & Compliance - Maintain accurate and up-to-date records of all - Ensure compliance with HIPAA payer guidelines and
all required information is obtained and accurately entered into the system.
scheduled services.
accurate and up-to-date.
based on payer contracts and patient insurance coverage.
obligations including co-pays deductibles and out-of-pocket costs.
arrangements prior to the date of service.
patients ensuring understanding and satisfaction.
concerns related to their financial responsibilities.
pre-registration activities in the electronic health record (Epic) and patient
accounting systems.
internal policies.
-
Participate in audits and quality improvement initiatives as needed.
Other information: Education & Experience - High school diploma or equivalent required; Associate�s or - Minimum 2 years of experience in patient access - Strong understanding of healthcare finance insurance - Proficiency in generating cost estimates and communicating - Excellent analytical problem-solving and communication - Ability to work independently and collaboratively in a - Experience with EHR systems (e.g. Epic Cerner) and
Skills & Competencies
Bachelor�s degree in healthcare administration finance or related field
preferred.
pre-registration or revenue cycle operations preferably in a healthcare
setting.
verification and pre-registration processes.
financial obligations.
skills.
fast-paced environment.
Microsoft Office Suite.
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: Brown University Health Corporate Services USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
