SAH Pharmacy Technician II

SUMMARY

Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to:

• Receiving
• Distribution
• Management of expiration dates
• Management of inventory in Pyxis
• Storage
• Repackaging
• Compounding
• Filling orders
• Delivering
• Stocking

Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

KEY RESPONSIBILITIES:

Works under the supervision of:

• Pharmacy Leadership

Career Ladder Criteria (as applicable by site):

• Performs Hazardous Compounding
• Performs batch sterility tests
• Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
• Assists in revising training materials
• Demonstrates Intermediate skill performance by performing at least one of the following:
  • Intermediate Purchasing Skills
  • Decentralized Pharmacy Services
  • Medication Histories
  • ADC optimization

Ordering/ Receiving

• Assists with receiving order from wholesaler
• Scans in delivery
• Properly inventories/stickers delivery to ensure all items are received
• Confirms that each med is scannable. Involves pharmacist when appropriate
• Helps to maintain proper stock levels of drugs, supplies, and solutions by informing in writing the need for an item when it is getting low
• Repackages medications from bulk to unit-dose when necessary

Compounding

• Performs calculations for dosing, unit conversions, admixture volumes
• Prepares clean room and sterile products area for daily use
• Follows clean room policies and procedures
• Prepares low and medium risk sterile and non-sterile compounds
• Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management

• Checks expiration dates in and outside the department
• Credits and debits patients in Meditech if meds reordered or returned
• Resolves missing medication issues
• Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas
• Ensures all medications are properly labeled
• Properly disposes of medications, hazardous substances, sharps
• Properly identifies and returns expired meds eligible for credit
• Assists in semi-annual inventory activities as needed

Fills Medication Orders

• Receives labels and orders, and is able to accurately select proper drug, dosage form, and strength
• Accurately retrieves medications from ADC fill list
• Neatly organizes filled meds for checking
• Accurately retrieves medications as requested at the window
• Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check
• Accurately fills OR Machines

Delivers medication

• Performs routine rounds to patient care areas and units in a timely manner
• Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested
• Updates machines with current date for drug
• Outdates meds in ADC at each delivery to machine
• Returns meds from the floors when needed

Fills Automated Dispensing Cabinet (ADC)

• Understands process of loading and unloading
• Fills ADC accurately by consistent use of scanner when required
• Loads meds in a neat precise manner without overfilling pocket
• Is able to troubleshoot minor equipment issues with ADC
• Is able to reboot equipment as needed

Communication

• Uses exceptional customer service skills/communication to resolve issues
• Answers phones and triages phone calls that need a pharmacist
• Communicates well with nursing and other staff outside of the pharmacy department

Professionalism

• Maintains a high degree of professionalism within and outside the department
• Maintains excellent working relationships with others
• Dresses professionally
• Maintains a neat, clean, and organized work area
• Represents the Department of Pharmacy and acts as liaison if needed when outside the department
• Complies with HIPAA policies
• Supports the training of new staff
• Manages time effectively and prioritizes accordingly

Maintains Logs

• Responsible for the daily accurate documentation of logs including but not limited to: refrigerators, hood cleaning, eye wash
• Reports any omissions or errors

Handle Controlled Substances

• Understands the importance of excellent record keeping, accuracy, and handoffs when dealing with Controlled Substances
• Immediately reports any concerns/discrepancies to pharmacist or supervisor

Management of Time and Resources:

• Completes work assignments within an acceptable time frame
• Uses time and resources to the best possible advantage for successful completion of job responsibilities
• Develops and maintains efficient working relationships
• Is reliable in respect to attendance
• Is reliable in respect to punctuality
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes

Quality:

• Is part of a team effort to ensure quality services
• Offers creative solutions or alternatives to issues or concerns
• Produces quality results
• Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed

MINIMUM QUALIFICATIONS

REQUIRED QUALIFICATIONS:

• Written and oral communication skills

• Basic math needed for compounding

• Ability to work in a team environment

• Ability to problem solve

• Ability to provide a high level of customer service to patients, visitors, and staff

• Performs gloved fingertip and media fill test as required

• Is cooperative in interactions, treating customers with courtesy, respect, and compassion

• Is patient when responding to questions and answers questions appropriately

• Responds to requests in a timely manner

• Handles interruptions in a skillful way

• Maintains a professional appearance and demeanor

• Strives to prevent/resolve customer concerns to the customer's satisfaction

EDUCATION

Is responsible for maintaining licensure CPhT and State registration as required

Pay Range

$20.07-$29.31

Location

Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721

Work Type

All shifts, all hours, excluding overnight

Work Shift

Variable

Driving Required

No

Union

1199 Seiu United Healthcare Workers East

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.