Server Engineer

SUMMARY: Reporting to the Manager of Server Engineering, the Server Engineer is responsible for enterprise level design and expert level knowledge of Brown University Health’s server environment both physical and virtual. Incumbent focuses on server engineering that encompasses performance, security, scalability, best practice, and orchestration of server virtualization. Individual is responsible for performance and maintenance on all enterprise-wide servers within Brown University Health. Individual also provides support for Infrastructure projects as assigned. The position requires team membership role in the creation and maintenance of all Brown University Health server infrastructure to provide high availability and redundancy to minimize server downtime. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Provides engineering delivery of enterprise-wide servers to provide optimized applications and system performance across the Brown University Health locations.Participates in projects involving next generation server technologies, including hyper-convergence and virtualization of server delivery where possible. Delivers server integrity (end to end) for successful implementation of new technologies. Provides support to other engineers and personnel within the team when required.Participates in projects to evaluate, test, select, and implement hardware, software for achieving security, high availability, and flexibility in all aspects of systems delivery, including server physical and virtual appliances, application content management, and performance management/monitoring.Performs delivery of server technologies, including physical, convergence and virtualization technologies for performance and maintenance supportability to maximize return on investment.Ensures following best practice change management processes for all devices.Oversees configuration and firmware/software/hardware installation and operational process for enterprise-wide appliances. This maintenance will be done to provide consistent configuration and in keeping with vendor/corporate recommendations for patch level and error/bug handling.Responsible for assisting in the consolidation and reporting of performance and capacity enterprise wide when requested.Responsible for maintaining documentation, drawings, designs for server and systems delivered enterprise-wide.Researches and new server technologies and upgrades to existing server technologies to support business needs when requested.Acts as resource for IS department, system vendors, business partners, and other personnel with problem identification and resolution in all enterprise-wide technologies.Assists in determining the needs, structure, and systems required to deliver world class capabilities to all Brown University Health affiliates.Promotes cost-saving, “green” technologies by investigating and implementing all opportunities for virtualization of resources.Provides support for all IS strategic and tactical projects, where server support is required.Establishes benchmark criteria on utilization of all enterprise-wide server equipment. Implements actions necessary to meet the service level requirements of organization.Maintains up-to-date technical knowledge by attending seminars, vendor presentations and reading professional literature.Participates in project teams, quality improvement teams and other such work groups as required.Maintains quality assurance, safety, environmental and infection control in accordance with established hospital and departmental policies, procedures and objectives.Provides upper management with the following as required: new technology demonstrations and education; affiliate needs and requirements; implementation, task preparedness; progress reports; documented customer feedback; and quarterly server operational review. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Bachelor’s degree in Computer Science, Electrical Engineering, IS, or related field preferred. Advanced degree a plus. Knowledge of Cisco, Citrix, Dell, Microsoft server OS and VMWare architectures, security, virtualization, and server architecture. Exposure to EMC storage connectivity a plus. EXPERIENCE:Two or more years increasingly responsible related work experience in server systems delivery, support, and management including at least one year of related engineering experience reflecting server support for a multi-site, high availability server infrastructure.Experience should demonstrate knowledge in the following focus areas:- High availability, high capacity, operations- Security design, including embedded security/performance intelligence- Extranet technologies, including firewall and Virtual Private Network (VPN)- Performance assessment with focus on multilayer virtualization of service delivery - Optimization and transport over various technologies- Server disaster recovery- TCPP including IPv6- Active Directory experience- Good communication skills- Ability to deliver technical solutions to meet business needsWORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Normal office environment. Some off-hours on-call support work; some lifting of equipment required.SUPERVISORY RESPONSIBILITY:None.

Pay Range:

$84,701.34-$139,761.44

EEO Statement:

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location:

Corporate Headquarters - 167 Point Street Providence, Rhode Island 02903

Work Type:

monday - friday

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No